Automatically calculate account health based on customer behavior, support ticket trends, NPS responses, and more.
In addition to data-driven metrics, you can also include personal assessments as part of a holistic customer health score.Learn More
Learn why some customers thrive while others struggle.
Don’t settle for a one-size-fits-all approach to customer health. Define your health scores by:
Customer tier (e.g. Enterprise vs. SMB)
Product or service offering
Stage of the customer journey
Find out why customer success teams love Reptrics