Know when your customers are succesful 

Reptrics continuously evaluates account health so you can focus on the right customers.

Create customer health scores you can trust

Automatically calculate account health based on customer behavior, support ticket trends, NPS responses, and more.

In addition to data-driven metrics, you can also include personal assessments as part of a holistic customer health score.

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Analyze health trends over time

Learn why some customers thrive while others struggle. 

Don’t settle for a one-size-fits-all approach to customer health. Define your health scores by: 

  • Customer tier (e.g. Enterprise vs. SMB)

  • Product or service offering

  • Stage of the customer journey

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