Health Scores

HEALTH SCORES

Take action with Customer Health Scores

Get an instant actionable view of all your customers with Reptrics Health Scores

See everything

Goals, completion status, customer health, what needs to bed done - see it all in Reptrics Customer 360

Track and improve conversions

Gain a 360° view of every account, with activity timelines of every digital interaction automagically captured from new lead to loyal customer.

“When our customers have a consistent customer experience, they develop a familiarity with our application. They learn how to help themselves and know they can come back and learn more later if they’re busy or on a job site. The less surprising we can be in our communication, the better. Reptrics has allowed us to provide this new level of consistency.”

Zachary Eikenberry | Co-Founder | Hook Security

Follow along with the customer journey

Know what happens to your leads after the hand-off to sales. View volume and quality of interactions, see how quickly leads are qualified and gain more insight about leads that are scored low by sales.

  • No leads fall through the cracks; a definitive source of truth for lead tracking and scoring

  • Customize dashboards to visualize marketing campaign data in a snap

  • Real-time reports on lead follow-up times, and email opens-and-clicks

Case Studies

How Hook Security ensures customer adoption and user success with Reptrics
Hook Security ensures customer adoption and success with Reptrics
How Hook Security ensures customer adoption and user success with Reptrics

Ready to get Started?

Find out why Customer Success Teams Love Reptrics.