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Software That Makes Your Customer Success Better

Enable your teams to fight customer churn, identify growth opportunities, with the data they need to take action.

Drive growth, efficiently

Expectations have changed. Growth at any cost has become growth at the right cost. With Reptrics, your product can help lighten the load on your R&D, sales, marketing, and support teams.

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Reduction in Cost
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Increase in upsells
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improvement in churn

The Reptrics Customer Success Platform

Building great software is hard. Getting people to use it should be simple.

Customer Surveys

Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys: Net Promoter Score® (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT).

Listen to Your Customers

Meet your customers where they are and capture real-time feedback in the moments that matter. With multiuple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling.

Build customer relationships while driving revenue

Reptrics automatically sends recommended actions to the right teams, in the tools they use, so they can take the steps that will improve customer satisfaction, spend, and loyalty. Automatically trigger actions in your CRM, ticketing systems, messaging apps and more, to create a single System of Action that puts the customer at the heart of the organization.

Trusted by Global Customer Success Teams

Reptrics integrates easily with your favorite tools

Ready to get Started?

Find out why Customer Success Teams Love Reptrics.