About us

Reptrics recognizes that customers are not just a transaction but a relationship that needs to be nurtured

From Fortune 500 enterprises to B2B SaaS tech startups around the world use Reptrics to manage their customer success vision.

Reptrics Team is Growing

2000
Founded Tampa FL
0
Team members
0
Florida & Utah Offices

We're Reptrics

Reptrics was founded in 2019 with a vision to turn support teams into customer success. We're a digital platform that brings SaaS businesses and their customers together to create success.

Reptrics combines powerful product usage analytics with user guidance, communication, feedback, and planning tools to offer the most complete integrated platform for support customer success teams. With Reptrics, customer success teams can understand product usage, collect feedback, measure sentiment, onboard users, and while reducing churn and increasing cusomer loyalty.

Our Leadership

We're building a team of passionate customer success leaders who are changing customer success.

Kevin Goodwin

Founder/CEO

Zack Simon

Founder/VP Business Development

Our Investors

“Working at Reptrics means you will never be at a loss for problems to solve and learning opportunities. Being in Sales, you appreciate that more than anything else.”

Gus Padilla | Customer Success Consultant

Trusted by Global Customer Success Teams

Come work with us

Reptrics is made up of individuals who love to solve problems and help businesses grow. We’re always looking for folks to carry the vision forward.

Competitive Compensation
Health, Dental, Life & Vision
Flexible PTO
Work From Home
Make a Difference

We're hiring

Reptrics offer a wide range of career opportunities, spanning experience level and discipline.