Customer Health Scoring

Customer Health Scores

Beyond the Numbers: How to Interpret Customer Health Scores

Customer health scores are an essential tool for any business that wants to optimize the customer experience and improve retention rates. By measuring key performance indicators (KPIs) such as customer engagement, product usage, and customer satisfaction, businesses can identify at-risk … Read More

customer health score

3 Critical Mistakes You Are Making with Customer Health Scores and How to Improve Them

Customers in the modern era are getting more aware of the range of experiences they require before making a purchase. You must approach customer health as a rational, well-thought-out problem if you want to improve your customer health score. This … Read More