Congratulations Customer Success leaders on making it to the new role or getting promoted within your organization and committing to making a difference. We know
There’s no question anymore that if you want want your businesses to thrive in today’s “Google it” and “Hey Siri” local search market, you need as many happy customers as possible to share their positive experiences online. And the more
You’ve put a ton of effort into your business, and you’re starting to gain some real traction. Happy customers are eager to post glowing reviews on Google, and soon you’ve got a whole bunch of 5 star reviews. So just
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Congratulations Customer Success leaders on making it to the new role or getting promoted within
Peaks and dips in growth were experienced during 2022 due to the rapid company transformation
Churn is a company-wide problem. You cannot overlook it or just let customer success take
Facebook has done away with star-ratings and has replaced them with a Recommendations feature whereby
Retention & Churn
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