Run a world-class Customer Success team
Understand team performance and analyze your processes along the customer journey
Understand team performance and analyze your processes along the customer journey
Get a snapshot of CSM bandwidth so you can make adjustments before things get overwhelming. Quickly see the amount of outstanding, upcoming, and overdue customer tasks across your entire team.
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See which workflows are consistently ahead of schedule, on-time, or tend to run late.
Analyze each part of your customer journey over time so you can reallocate resources or set better expectations with new customers.
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Next Generation Review and Reputation Software Made Easy